We are committed to ensuring the safety of all visitors to our premises and will ensure that all steps are taken to protect patients and other attendees. We strive to ensure any potential risks are removed and minimised.
In view of the variety and nature of the treatments that we undertake on the premises it is not a suitable environment for children. This is to protect and minimise the potential risks to the children, their parents and other patients.
We will endeavour to inform you at the time of booking, however, if visitors attend with children we reserve the right to politely decline access, especially for the child’s own safety, and request a rebooking. This is in accordance with Healthcare Improvement Scotland guidance.
We reserve the right to exclude anyone who exhibits aggressive or abusive behaviour to ensure the safety of patients and employees.
All purchases take place in a safe environment, using the latest security technology to protect our clients. We are committed to protecting your privacy and security of information given to us for the purposes of providing our service.
We are committed to protecting your privacy and any information given is used only for the purposes of consultation and treatment bookings, and to ensure we have a full and correct medical history for your own safety.
We will not gather or hold personal information about you unless you have given your permission for us to do so. When you make a booking we will collect all or some of the following: your name, address, date of birth, e-mail, telephone number. By making a booking either in person or online, you consent to the use of such personal information.
We will not disclose your details to any third party, unless we have your consent to do so and in cases of emergency for example sharing details with your GP.
Our acceptance of your offer to purchase our services is subject to their availability. Our acknowledgement of appointment acceptance via the web or email is not a guarantee of delivery of services or treatments and every treatment is dependent on the day, where we will check medical history and ensure that the treatment you gave booked is suitable. If we are unable to deliver the services which you have booked we will tell you as quickly as possible and offer an alternative if suitable. If this is not possible a full refund or credit will be given.
Payment can be made using any of the following methods:
BACS
Cash
Prices shown are in British Sterling. Any overseas bookings are subject to your bank exchange rate at the time of processing, which may differ from the price shown.
Healthcare Improvement Scotland are the regulator for independent healthcare services across Scotland and can accept complaints at any time. They can be contacted on the details below:
Health Improvement Scotland
Programme Manager
Independent Healthcare Team
Gyle Square, 1 South Gyle Cresent
Edinburgh
EH12 9EB
Tel: 0131 623 4342
Email: his.ihcregulation@nhs.scot
We understand that appointments may have to be cancelled or rearranged, however we request as much notice as possible. Failure to provide 24 hours notice may result in an additional fee when having future treatments and will be at our discretion. If you do not attend an appointment and have failed to provide 24 hour’s notice, and it is part of a treatment course, you will forfeit one of the treatment episodes and any deposit we hold. Persistent cancellations or non-attendance with or without notice, or at short notice, may result in our decision to decline services. Full circumstances will be taken into account and our decisions will not be unreasonable but will be final.
If a course of treatment has been pre-paid the quantity and frequency of treatment episodes will be based on the practitioner’s professional recommendation, following consultation, in order to attain the optimum result. If you decide to cancel your course of treatments part-way-through we will be unable to refund you the value of the remaining treatments or to transfer to another patient or to transfer to another body part. We will also not be liable for a less than optimum treatment result. We will credit the remaining value to alternative treatments (subject to you being medically suitable) following a full consultation.
All rights, including copyright, in this website are owned by or licensed to Vire Aesthetics Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Scottish Law. The parties to any such contact agree to submit to the exclusive jurisdiction of the courts of Scotland. All contracts are concluded in English.
This website contains links to other web sites, which are not operated by us. We have no control over such linked sites and the information contained in them.
If you have any queries about these terms and conditions, or any other aspect of our website please contact us by any of the methods detailed in the Contact section on the main menu at the bottom of the page.
Vire Aesthetics- Unit 5.2, Tollclock shopping centre, Lerwick, United Kingdom
